CITIZEN’S CHARTER

1. CITIZEN’S CHARTER

CITIZEN’S CHARTER

DNSC Committee on Anti-Red Tape (CART)

 

CITIZEN’S CHARTER






CITIZEN’S CHARTER




CITIZEN’S CHARTER

Section 6 of RA 11032











CITIZEN’S CHARTER

SERVICE STANDARD

A service standard helps to define what a customer can expect from a service and how it should be delivered by the service provider, e.g. in terms of timeliness, accuracy and suitability.

 

CITIZEN’S CHARTER

SERVICE STANDARD

The Citizen's Charter is one of the primary tools that government agencies use to communicate their service standards on the delivery of government services to their citizens or clients.

CITIZEN’S CHARTER

CONTENTS OF THE CITIZEN’S CHARTER

   
















CITIZEN’S CHARTER

REFERENCE GUIDELINES OF THE IMPLEMENTATION OF CITIZEN’S CHARTER

CITIZEN’S CHARTER

 

CITIZEN’S CHARTER













CITIZEN’S CHARTER 

WHAT IS RED TAPE?



 

ANTI-RED TAPE AUTHORITY

 

CITIZEN’S CHARTER

What is it? And why is it important?

CITIZEN’S CHARTER







CITIZEN’S CHARTER

Example of a Citizen’s Charter

CITIZEN’S CHARTER

CONTENTS OF THE CITIZEN’S CHARTER

CITIZEN’S CHARTER

FORMS OF THE CITIZEN’S CHARTER

CITIZEN’S CHARTER

FORMS OF THE CITIZEN’S CHARTER

 

CITIZEN’S CHARTER

POSTING AND PUBLISHING  OF THE CITIZEN’S CHARTER

 



DNSC CITIZEN’S CHARTER

 

DNSC CART

 

DNSC CITIZEN’S CHARTER












DNSC CITIZEN’S CHARTER

THANK YOU!